Data Protection Manager

This role ensures that personal data processed by the TEC service, including Alarm Receiving Centre (ARC) call recordings, device data, digital platforms and workforce systems—is used lawfully, securely and transparently. The postholder provides expert guidance, manages GDPR risks and ensures regulatory compliance.

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Data Protection & GDPR

• Act as Data Protection Officer
• Maintain the organisation’s Data Protection Framework.
• Lead compliance with GDPR, Data Protection Act, PECR and ICO requirements.
• Manage the Record of Processing Activities (RoPA), retention schedules and data flows.

Information Governance

• Lead Data Protection Impact Assessments (DPIAs) for TEC devices, ARC platforms, apps and cloud systems.
• Oversee data processing agreements and supplier compliance audits.
• Manage data breach investigations and reportable incidents.

Operational Support

• Provide expert advice to operational teams and project leads.
• Support procurement, contract review sand new service implementations.
• Ensure secure data handling in the ARC and across 17 sites.

SARs & Rights Requests

• Manage Subject Access Requests (SARs), erasure/rectification requests and FOI enquiries.
• Ensure statutory deadlines and quality requirements are met.

Training & Culture

• Deliver IG and data protection training to all staff.
• Promote a culture of confidentiality, security and responsible data usage.

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Qualifications

• Professional qualification in Data Protection, e.g., CIPP/E, CIPM, BCS Data Protection, or equivalent - essential.
• Degree in relevant area (Law, IG, ICT, Governance, Public Sector) - desirable.
• Additional training in information security - desirable.

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Experience

• Practical experience managing data protection/GDPR compliance in a complex organisation.
• Experience completing Data Protection Impact Assessments (DPIAs).
• Experience working with digital systems, cloud solutions, or technology enabled services.
• Experience handling data breaches, investigations and ICO relevant processes.
• Experience managing SARs and other data subject rights requests.
• Experience working with suppliers, processors and technical teams.
• Experience in regulated settings (health, social care, public sector, TEC, emergency services) - desirable.

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Our ambition at Livity Life is to become the provider of choice in a world where intelligent healthcare technology enables proactive, personalised, and preventative care for every individual of all ages and backgrounds to live safe, independent lives in their own homes.

We are on a mission to create and nurture better social care and health outcomes for all. By empowering our people to inspire and support others, living our values to be the provider and employer of choice.

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Our core company values (‘LIFE’), newly launched in 2026, will support us to achieve this. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

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 Values

• Lead by example in setting the standards which define our purpose.
• Inspire and empower, collaboration, shared purpose and inclusion.
• Fairness- we act ethically and with integrity in everything we do.
• Entrepreneurial – innovate with purpose, with a mindset resilient to change.

What can we offer you?

• £35,000 - £42,000 FTE per annum depending on experience
• We offer flexible part‑time hours between 08:30 and 17:00, Monday to Friday - full‑time applications are also welcome.
• Up to 33 days holiday (including bank holidays) - FTE
• Company Pension Scheme.
• Life Assurance.
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets.

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This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. 

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No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

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