Redefining clinical monitoring
Driving innovation, our ground-breaking intervention platform identifies escalating health and social care needs before a crisis occurs.


More than just monitoring
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Redefining what good looks like, our transformational approach goes way beyond reactive monitoring to deliver enhanced levels of care.
TSA accredited, we operate from our own in-house Alarm Receiving Centre (ARC) in Worcester, delivering monitoring services that surpass all industry standards.

Our state of the art ARC, based in Worcestershire, monitors thousands of connections for local authorities nationwide.
We’re TEC Services Association (TSA) members and Quality Standards Framework (QSF) accredited, ensuring a high-quality, timely and sensitive response from trained professionals.

24/7, 365 days a year, our dedicated call operators, clinicians and first responders follow call handling protocols to effectively triage calls and device alerts according to service user need. We ensure compatibility with all equipment types and manufacturers.
Our friendly staff perform clinically led wellbeing calls as an extra layer of support for those most vulnerable. Our person-centred and strengths-based approach effectively protects and safeguards service users whilst reducing pressures on the wider health and social care system.


Challenging Conventions
Utilising our cutting-edge proactive monitoring platform, we're providing timely, proactive, and preventive interventions that:
Data Integration
We're revolutionising service delivery by integrating various data sources to determine standard independence levels for each of our service users. By utilising AI-driven wellbeing analysis, data guides prescriber adoption and facilitates timely interventions. This results in better outcomes for our service users and significant system-wide savings for our Commissioners.
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Live Responder Escalation
We offer immediate, human support at the push of a button, making every second count. As soon as a request for help is received or detected our highly trained and compassionate team will provide tailored support in accordance with the individuals needs. Whether it’s contacting a family member, despatching the emergency services or simply offering reassurance, we’re here to make sure no one ever faces an emergency alone.