Service Centre Manager

• Deliver operational experience
• Managing and leading in all aspects of the contract including – Contract Management, Operations, Customer Service functions, Inventory, P&L Management, and Resources Management.
• Working with Central Services to develop and execute the tendered model, developing strategies and objectives to ensure contract KPI’s are achieved.

• You’ll have demonstrable experience in developing and successfully executing strategic and business plans with the ability to write and develop standard operating procedures.
• You’ll be able to demonstrate a strong understanding of corporate finance and measures of performance with a close eye for detail as the role will involve reviewing and approving expenditure, analysing data and preparing reports.
• You’ll possess excellent communication, interpersonal and presentation skills with the demonstrable ability to convey complex ideas confidently and eloquently in order to work with key influencers and decision makers in the market – NHS Commissioning bodies, internal senior management and decision makers within Private organisations.
• You’ll have significant experience in the TEC environment, and be able to evidence your achievements in this arena. You will have a good and strong understanding of the Healthcare Social Care Equipment market.

• Salary of up to £55,000 per annum DOE
• 25 days holiday (plus bank holidays, plus optional 5 unpaid days)
• Pension scheme with enhanced salary sacrifice option and 5% employer contribution.
• 4x Life assurance (death in service benefit)
• Staff benefit scheme – access to over 200 exclusive perks and discounts from leading retailers, leisure  outlets and more!

Our ambition at Livity Life is to become the provider of choice in a world where intelligent healthcare technology enables proactive, personalised, and preventative care for every individual of all ages and backgrounds to live safe, independent lives in their own homes.

We are on a mission to create and nurture better social care and health outcomes for all. By empowering our people to inspire and support others, living our values to be the provider and employer of choice

Our core company values ‘LIFE’ newly launched in 2026 will support us achieve this. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

‍

Values

• Lead by example in setting the standards which define our purpose.
• Inspire and empower, collaboration, shared purpose and inclusion.
• Fairness- we act ethically and with integrity in everything we do.
• Entrepreneurial – innovate with purpose, with a mindset resilient to change.

‍

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening.

‍

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

‍

‍